Frequently Asked Questions about Africa Safaris

Go directly to: Africa Safari Trips & Tanzania Specialist Offices Teams Trust

Africa Safari Trips & Tanzania Specialist

Africa Safari Trips is an Africa-based company with roots in the Netherlands. With our sister company Tanzania Specialist, we are one of the leading safari companies in East Africa. Together, we organize safaris in Tanzania, Kenya, Uganda and South Africa. And many more destinations are on the way… so stay tuned!

We are proud to consistently go beyond the obvious!

Would you like to know more about our destinations or how to prepare for your trip? Then take a look at our Kenya FAQs, Uganda FAQs and South Africa FAQs.

Offices

Africa Safari Trips has several offices in Europe and Africa. While our European headquarters are located in the Netherlands, our African headquarters can be found in Arusha (Tanzania), Nairobi (Kenya) and Kampala (Uganda).

This structure allows us to combine secure European booking standards with in-depth local expertise, giving our clients complete peace of mind when planning their African safari.

: On our contact page you’ll find all the necessary information to get in touch.

Teams

The people behind Africa Safari Trips are the driving force of every journey we create. Our team consists of seasoned safari planners, multilingual specialists, and expertly trained local guides who bring together global professionalism and genuine local insight. Living and working across Africa, our experts design each itinerary based on first-hand knowledge and real-world experience. Below, we answer a few common questions about the team that makes your safari truly exceptional.

: Our team is made up of seasoned Africa specialists, including safari consultants, accommodation experts, and local guides who know the national parks inside and out.
: Our international team can communicate in various languages, including English, Dutch, French, German, Italian, Spanish, Swahili, and several Scandinavian languages. This ensures clear and effortless communication, from your initial enquiry to the very last day of your adventure.
: Absolutely. Our guides are members of the Africa Safari Trips team. They’re local experts who are professionally trained in animal behavior, safety procedures, and hospitality.
: Yes, thanks to our local office and on-the-ground team, we offer dependable support before, throughout, and after your trip.

Trust

For many a trip to Africa is a once-in-a-lifetime adventure. Therefore, choosing the right travel partner is crucial. At Africa Safari Trips, trust is central to everything we do. Each year, thousands of travelers explore Africa with us and share their experiences, resulting in reviews that speak to our high standards of quality, safety, and personal attention. From knowledgeable guides to carefully selected accommodations, every aspect of your trip is thoughtfully arranged to ensure complete peace of mind.

: Who better to share an honest opinion about their experience than our guests? Read their reviews on Tripadvisor, Google, and Facebook.
: Whether you’re planning your safari, need expert advice, or require support during your trip, our team is here to help. With specialists both locally and internationally, you’ll always speak to someone who truly knows the destination. We’re here to answer your questions and support you every step of the way.

You can reach us by email, phone, or through the contact form on our website. Our team responds promptly and is always happy to assist you.
: Our travel consultants are available six days a week. During your trip, our team on the ground in Africa is always available to assist whenever needed.
: Absolutely. We provide personalized suggestions tailored to your interests, budget, and travel schedule, with every journey being fully customizable.
: Definitely. With a dedicated team based in Africa, support is always available during your trip.

Go directly to: Where & when to go on a safari? Accommodations Transfers & Pickups Flights

Where & when to go on a safari?

The ideal time to go on safari in Kenya and Uganda is during the dry seasons, from June to September and again from January to February. During these months, vegetation is thinner, and animals tend to gather around water sources, making wildlife sightings more frequent and easier. In South Africa, the prime safari season runs from May to September, particularly in Kruger National Park. This period is characterized by dry, mild weather and excellent game visibility, offering outstanding conditions for unforgettable safari experiences.

Want to know more about the best travel time? Please visit our Kenya, Uganda, and South Africa FAQs.

Accommodations

A restful night is an important part of any safari experience, which is why we carefully select our accommodations. We collaborate only with trusted lodges and tented camps that meet our quality standards and are regularly reviewed by our team. By working directly with our accommodation partners, we can ensure consistent service and excellent value. Whether you prefer a comfortable lodge or an exclusive luxury camp, each option comes with its unique atmosphere and facilities, allowing you to choose the level of comfort that fits your travel style.

: We offer various accommodation options, from well-appointed mid-range lodges to refined luxury lodges and camps, allowing you to choose the style that best matches your tastes and budget. We call them silver, gold and platinum.
: Our team regularly inspects and reviews each accommodation in person to ensure high standards of comfort, service, and reliability.
: Yes. We collaborate directly with all the lodges and camps we feature, allowing for clear communication, efficient coordination, and a seamless experience for our guests.

Transfers & Pickups

From the moment you arrive in Africa, we take care of every detail to ensure a seamless and worry-free experience. All transfers and pickups – whether from the airport, your hotel, or between safari destinations – are carefully arranged in advance. Our team provides reliable, comfortable, and timely transportation, allowing you to relax and fully enjoy your journey through Africa.

: Yes. All required transfers and pickups are planned and included as part of your Africa Safari Trips itinerary.
: In Tanzania, Kenya and Uganda: yes. Upon arrival, you’ll be personally welcomed by a member of our team and escorted to your accommodation.
In South Africa, you are free to get your rental car yourself. Of course, you get all the information you need from our consultants beforehand.
: Absolutely. All transfers between lodges, camps, and safari areas are arranged in advance to ensure a smooth and comfortable journey throughout your trip.

Flights

Planning your trip to Africa begins with selecting the right flights. Domestic flights within Africa are fully arranged as part of your safari package, while international flights can be chosen independently to match your personal schedule and travel preferences.

: Yes, we can help you arrange international flights if needed. These flights are not included in the package prices displayed on our website and are booked separately based on your preferred travel dates, departure airport, and airline choice.

All domestic flights within Africa are included in your safari package and will be organized as part of your itinerary.

If you would like assistance in selecting suitable international flights, our team will be happy to support you and book them for you.

Go directly to: Easy payments Terms & Conditions SGR

Easy payments

We offer simple and secure payment options to suit travelers worldwide:

Bank transfer (to our Dutch account)
Debit or credit card (including American Express)
iDEAL
Bancontact
EPS
Giropay
Sofort

Please note that PayPal is not available. Our team is happy to assist if you have any questions.

: You can pay for your safari by bank transfer to our account in the Netherlands. Once your booking is confirmed, you will receive an invoice with all required bank details, including the IBAN and BIC/SWIFT codes. Bank transfers are accepted from international accounts, making this a convenient option for travelers worldwide. If you have any questions about completing the transfer, our team is happy to assist.
: If you prefer to pay by credit or debit card, we will provide a secure online payment link together with your invoice. We accept major credit cards, debit cards, and American Express, as well as payment methods such as iDEAL, Bancontact, EPS, Giropay, and Sofort. Please note that a 2% service fee applies to card payments. All payments are processed securely for your peace of mind.
: Your payment with Africa Safari Trips is fully protected. We are affiliated with the SGR guarantee fund, which safeguards your payment in the unlikely event of financial insolvency. This ensures that your booking funds are secure and that you can book your safari with confidence and peace of mind.

Terms & Conditions

We are committed to delivering outstanding travel experiences and making sure your journey runs smoothly from start to finish. Before confirming a booking, we ask that you carefully review and understand the terms and conditions that apply to our services. Should you have any questions, our team is always available to assist you.

: On our Terms & Conditions page.

SGR

When you book with us, you know you are looked after from beginning to end. To ensure this, Africa Safari Trips is fully accredited and bonded under SGR. We are on standby 24 hours per day, 365 days a year. Your payment is secured by SGR.

: On this page you’ll find more information about our SGR certificate.

Go directly to: Responsible Travel Guarantees

Responsible Travel

Choosing to travel with Africa Safari Trips means choosing a responsible, sustainable, and safe way to explore Africa. As a company, we are deeply committed to supporting the social and economic development of the destinations we operate in, and we actively contribute to initiatives that make a positive local impact.

As a trusted Africa-focused travel specialist offering unforgettable wildlife and nature experiences, we recognize the importance of protecting the continent’s unique ecosystems. That is why we are dedicated to responsible business practices and actively support conservation and environmental projects across Africa.

: With Africa Safari Trips, responsible travel isn’t just a slogan, it’s part of how we operate. We take multiple steps to minimize our environmental impact and support local communities. This includes hiring and fairly compensating local staff who know the region best, encouraging eco-friendly activities like hiking, biking, and canoeing that leave a light footprint, and partnering with accommodations that care for wildlife and local people (with around 75% using solar energy).

We also offer internships to help young people gain valuable experience in the travel industry. Additionally, we are actively working toward the internationally recognized Travelife certification for sustainable travel. You can read more about our efforts on our responsible travel page.

Guarantees

Besides being a member of SGR, Africa Safari Trips is also a member of the ANVR. This Dutch representative for the travel industry ensures our services uphold a certain quality standard. Because of this, you can even feel more comfortable when booking your dream holiday with us. After all, we want you to feel Hakuna Matata!

: On our guarantees page you’ll find all the information about our guarantees.

Go directly to: On safari with children

On safari with children

Traveling with children creates unforgettable moments. Spotting a lion or an elephant on safari is an experience many kids will cherish for a lifetime. At the same time, family travel comes with its own challenges. We understand this well and are committed to making sure your family safari is both safe, comfortable and truly enjoyable for everyone.

: Absolutely! In destinations such as Kenya, Uganda, and South Africa, children get the unique chance to see the animals from their storybooks come to life. Our guides are fantastic with kids and love sharing engaging stories about nature, the Big Five, and playful lion cubs, turning each game drive into an exciting adventure.

When designing your family safari, we carefully tailor every detail to suit both parents and children. This may include shorter driving days, extra time to relax by the pool, child seats in the vehicle, plenty of snacks, and Wi-Fi where available. We also adapt activities when age restrictions apply, for example replacing chimp or gorilla trekking with more suitable experiences.
: Safaris can be enjoyed with children of different ages, but we generally recommend traveling with kids from around 6 years old onwards. At this age, children are better able to handle longer drives, early mornings, and the excitement of game viewing. That said, every family is different. We are happy to tailor the itinerary to suit younger children as well, with shorter travel days, family-friendly lodges, and flexible activities to ensure a safe and enjoyable experience for everyone.
: We select family-friendly accommodations with facilities designed for younger travelers, such as swimming pools, children’s activities, and, in some cases, childcare or nanny services. This way, your entire family can enjoy a safe, relaxed, and unforgettable safari experience.
: In addition to game drives, you can enjoy various experiences during your safari, such as:

Guided nature walks

Visits to local communities

Cultural sites and excursions

Relaxing at your lodge

Swimming pools and spa treatments

Family-friendly activities

Cycling, canoeing, or boat safaris

Beach extensions

This ensures a well-balanced journey with plenty of variety beyond safari drives.
: Time in the safari vehicle can be a fun part of the adventure for children. Our guides love to involve kids by helping them spot animals, explaining tracks and sounds, and sharing exciting stories about wildlife. Children can play simple spotting games, use binoculars, keep a small safari checklist, or take photos of the animals they see. We also plan shorter game drives when traveling with families and include regular breaks, snacks, and time to stretch, making the jeep experience enjoyable and engaging for young travelers.
: To make your safari even more comfortable for children, we can arrange a range of optional extras. These may include child safety seats for the safari vehicle, age-appropriate snacks during game drives, and binoculars so kids can spot wildlife up close. Just let us know your preferences, and we’ll be happy to include these extras in your itinerary.