Our guarantees
Everybody wants to have beautiful, carefree holidays. However, life is unpredictable. Sometimes things happen that influence your holiday. There might be a natural disaster causing you to change your itinerary. Or maybe social unrest occurs, and you need to change your hotel. In some cases, you even have to go home early. All these adjustments cost money, and it’s good to know we’ve covered you.
For Africa Safari Trips, it is important that you are protected against unexpected misfortunes. It is recommended that you have your own health and travel insurance but we also, as a company, offer you some guarantees so that you can be assured to book your safari with a safe and reliable company.
For this reason, Africa Safari Trips has joined the Calamity Fund – an organization that covers the above mentioned costs for all our clients in case of a calamity. If, for example, you have to go to a more expensive hotel because there is social unrest in a certain city, this fund pays for the extra costs. Or if you need to cut your trip short due to a natural disaster, the Calamity Fund compensates for the days of travel not taken. This is our way of saying that whatever occurs, you are safe with us.
Africa Safari Trips is also registered with the ANVR (Dutch Association of Travel Agencies and Tour Operators). It is a representative body for the travel industry, ensuring the highest standards of honesty, integrity and customer care. We undergo periodic audits to make sure our focus remains in line with these standards.
Finally, we are proud to be active members of the SGR. It’s a fund that provides a guarantee to protect customer payments for travel products purchased through its members. This foundation financially protects the customers in the unlikely event of the company insolvency.
Africa Safari Trips (Afrika Safari B.V.) is a fully accredited and bonded member, under member number SGR-3824. Our SGR Certificate can be viewed via this link: https://www.sgr.nl/accounts/afrika-safari-bv/